Privacy Policy
Chris Marhefka LLC values and respects the privacy of the people we deal
with. Chris Marhefka LLC is committed to protecting your privacy and
complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable
privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose
your personal information, and how we maintain the quality and security of your
personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not,
and whether recorded in a material form or not, about an identified individual or
an individual who is reasonably identifiable. In general terms, this includes
information or an opinion that personally identifies you either directly (e.g. your
name) or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your
dealings with us or what you choose to share with us.
The personal information we collect about you may include:
• ● [name;
• ● mailing or street address;
• ● date of birth;
• ● email address;
• ● phone number
[Under certain circumstances, Chris Marhefka LLC may need to collect
sensitive information about you. This might include any information or opinion
about your racial or ethnic origin, political opinions, political association,
religious or philosophical beliefs, membership of a trade union or other
professional body, sexual preferences, criminal record, or health information.
If we collect your sensitive information, we will do so only with your consent, if it
is necessary to prevent a serious and imminent threat to life or health, or as
otherwise required or authorised by law, and we take appropriate measures to
protect the security of this information.]
You do not have to provide us with your personal information. Where possible,
we will give you the option to interact with us anonymously or by using a
pseudonym. However, if you choose to deal with us in this way or choose not
to provide us with your personal information, we may not be able to provide
you with our services or otherwise interact with you.
How do we collect your personal information?
We collect your personal information directly from you when you:
• ● [interact with us over the phone;
• ● interact with us in person;
• ● interact with us online;
• ● participate in surveys or questionnaires;
• ● attend a [Organisation] event;
• ● subscribe to our mailing list;
• ● apply for a position with us as an employee, contractor or
volunteer;
•
Collecting personal information from third parties
We may also collect your personal information from third parties or through
publicly available sources, for example from [insert third parties who your
organisation collects personal information from]. We collect your personal
information from these third parties so that [insert the purpose for which your
organisation collects personal information from these third parties].
How do we use your personal information?
We use personal information for many purposes in connection with our
functions and activities, including the following purposes:
• ● [provide you with information or services that you request from
us;
• ● deliver to you a more personalised experience and service
offering;
• ● improve the quality of the services we offer;
• ● internal administrative purposes;
• ● marketing and research purposes;
Disclosure of personal information to third
parties
We may disclose your personal information to third parties in accordance
with this Policy in circumstances where you would reasonably expect us
to disclose your information. For example, we may disclose your
personal information to:
• ● [our third party service providers (for example, our IT providers);
• ● our marketing providers;
• ● our professional services advisors;
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to
may be based in or have servers located outside of Australia, including in
[insert overseas countries where third parties are located / have servers].
Where we disclose your personal information to third parties overseas, we will
take reasonable steps to ensure that data security and appropriate privacy
practices are maintained. We will only disclose to overseas third parties if:
• ● you have given us your consent to disclose personal information
to that third party; or
• ● we reasonably believe that:
• ○ the overseas recipient is subject to a law or binding
scheme that is, overall, substantially similar to the APPs; and
• ○ the law or binding scheme can be enforced; or
• ● the disclosure is required or authorised by an Australian law or
court / tribunal order.
How do we protect your personal information?
[Organisation] will take reasonable steps to ensure that the personal
information that we hold about you is kept confidential and secure,
including by:
• ● [having a robust physical security of our premises and
databases / records;
• ● taking measures to restrict access to only personnel who need
that personal information to effectively provide services to you;
• ● having technological measures in place (for example, anti-virus
software, fire walls); [insert]].
Online activity
[Cookies
The [Organisation] website uses cookies. A cookie is a small file of letters and
numbers the website puts on your device if you allow it. These cookies
recognise when your device has visited our website(s) before, so we can
distinguish you from other users of the website. This improves your experience
and the [Organisation] website(s).
We do not use cookies to identify you, just to improve your experience on our
website(s). If you do not wish to use the cookies, you can amend the settings
on your internet browser so it will not automatically download cookies.
However, if you remove or block cookies on your computer, please be aware
that your browsing experience and our website’s functionality may be affected.]
[Website analytics
Our website uses [insert relevant analytics service] to help us better
understand visitor traffic, so we can improve our services. Although this data is
mostly anonymous, it is possible that under certain circumstances, we may
connect it to you.]
[Direct marketing
We may send you direct marketing communications and information about our
services, opportunities, or events that we consider may be of interest to you if
you have requested or consented to receive such communications. These
communications may be sent in various forms, including mail, SMS, fax and
email, in accordance with applicable marketing laws, such as the Australian
Spam Act 2003 (Cth). You consent to us sending you those direct marketing
communications by any of those methods. If you indicate a preference for a
method of communication, we will endeavour to use that method whenever
practical to do so.
You may opt-out of receiving marketing communications from us at any time by
[following the instructions to “unsubscribe'' set out in the relevant
communication] / [contacting us using the details set out in the “How to contact
us” section below].
In addition, we may also use your personal information or disclose your
personal information to third parties for the purposes of advertising, including
online behavioural advertising, website personalisation, and to provide targeted
or retargeted advertising content to you (including through third party
websites).]
Retention of personal information
We will not keep your personal information for longer than we need to. In most
cases, this means that we will only retain your personal information for the
duration of your relationship with us unless we are required to retain your
personal information to comply with applicable laws, for example recordkeeping
obligations.
How to access and correct your personal
information
[Organisation] will endeavour to keep your personal information accurate,
complete and up to date.
If you wish to make a request to access and / or correct the personal
information we hold about you, you should make a request by contacting us
and we will usually respond within [insert] days. We will deal with such a
request by following the procedure outlined below:
● [insert procedure]
Links to third party sites
[Organisation] website(s) may contain links to websites operated by third
parties. If you access a third party website through our website(s), personal
information may be collected by that third party website. We make no
representations or warranties in relation to the privacy practices of any third
party provider or website and we are not responsible for the privacy policies or
the content of any third party provider or website. Third party providers /
websites are responsible for informing you about their own privacy practices
and we encourage you to read their privacy policies.
Inquiries and complaints
For complaints about how [Organisation] handles, processes or manages your
personal information, please contact [insert Organisation contact]. Note we
may require proof of your identity and full details of your request before we can
process your complaint.